Effective Date: May 16th, 2025
Legal Entity: BeOne System Inc. ("BeOne", "Company", "we", "us", or, "our")
Website: Beonesys.com
Address: 698 Seymour St., Vancouver, BC. V6B 3K6
These Terms and Conditions ("Terms") govern your access to and use of the BeOne System platform, website, mobile applications, and services (collectively, the “Platform” or “Service”). By accessing, registering, or using the Platform, you agree to be bound by these Terms and acknowledge that you have read and understood our Privacy Policy, which is incorporated herein by reference.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these Terms. If you do not agree with these Terms, do not access or use the Service.
BeOne System Inc. is a Canadian-based provider of enterprise-grade Business Support System (BSS) software, designed for telecom, Internet Service Providers (ISP), and other service-driven organizations. Our cloud-based, all-in-one platform enables users to manage customer relationships (CRM), partner ecosystems, service inventory, provisioning, billing, support tickets, and analytics from a centralized interface.
To use the Service, you must be:
Upon registering, you must provide accurate, complete, and current information and keep your account information up to date. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.
Subject to your compliance with these Terms, BeOne grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform for internal business operations only.
You agree not to:
BeOne reserves the right to suspend or terminate accounts engaging in prohibited activities without notice.
We continually update and enhance the Platform. BeOne may modify, upgrade, or discontinue features with or without notice. While we strive for continuity, we do not guarantee that any specific feature or functionality will remain available.
We may also introduce beta features that are offered "as is" with no warranties or support obligations. Participation in beta programs is optional and may be subject to additional terms.
Access to certain services requires a paid subscription. By subscribing:
BeOne uses third-party payment processors. You authorize us to charge your payment method automatically on a recurring basis until you cancel.
Late or failed payments may result in suspension or termination of access. BeOne reserves the right to charge interest on overdue amounts (1.5% per month or the maximum allowed by law).
You retain all rights, title, and interest in and to your content, customer data, configuration data, and other materials submitted through the Platform ("Customer Data").
You grant BeOne a non-exclusive, royalty-free license to use, host, store, transmit, and process Customer Data for the purposes of:
BeOne implements reasonable and industry-standard administrative, physical, and technical safeguards to protect Customer Data. However, no system is 100% secure. You acknowledge and agree to assume certain risks inherent in data transmission over the internet.
Each party agrees to treat all non-public business, technical, or financial information disclosed by the other party as confidential. Neither party will use or disclose such information except to employees, affiliates, or contractors who need access for the purposes of performing under this agreement and are bound by confidentiality obligations.
Confidentiality obligations shall survive termination for a period of three (3) years.
The Platform may integrate with third-party services (e.g., SMS gateways, accounting tools, telecom infrastructure). You acknowledge that:
Unless stated in a separate service level agreement (SLA), BeOne does not guarantee uninterrupted access to the Platform. However, we aim to provide:
We may schedule maintenance windows and will provide notice when feasible.
The Platform is provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, BeOne disclaims all warranties, express or implied, including:
To the maximum extent permitted by law, BeOne shall not be liable for:
These limitations apply even if BeOne was advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless BeOne and its affiliates, officers, employees, and agents from any claim, demand, damages, or loss arising out of:
These Terms remain in effect as long as you use the Platform or maintain an active subscription. BeOne may suspend or terminate your access at any time, with or without cause, including but not limited to non-payment, violation of these Terms, or risk to system integrity.
Upon termination:
These Terms are governed by the laws of the Province of Alberta, Canada, and the applicable federal laws of Canada, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms shall be resolved through the following process:
You agree that any claims will be brought on an individual basis and that class actions, class arbitrations, or representative actions are expressly waived.
We may modify these Terms at any time. If we make material changes, we will provide notice (e.g., via email or platform notice). Continued use of the Service after changes take effect constitutes acceptance of the new Terms.
It is your responsibility to review these Terms periodically.
If you have any questions or concerns regarding these Terms, please contact us at:
