1. Scope of This Policy

This policy applies to:

• Visitors of our website
• Clients who use our Services
• Representatives of organizations or partners who interact with BeOne
• Any personal information collected, used, or disclosed by us in the course of our commercial activities

3. How We Collect Information

We collect personal information from the following sources:

• Directly from you (e.g., sign-up forms, contact forms, account creation)
• Automatically through use of our platform (e.g., logs, analytics)
• Through cookies or similar technologies (see Section 7)
• From your company or employer, if they are a BeOne customer
• From third-party integrations you enable with our platform

4. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our Services
• To verify identity and manage user accounts
• To send administrative communications (e.g., invoices, system alerts)
• To respond to support requests and inquiries
• To conduct research, analysis, and product development
• To comply with legal and regulatory requirements
• To personalize the user experience
• To protect the security and integrity of our systems

We only use your information for the purposes identified at the time of collection or as otherwise permitted or required by law.

5. Consent

By using our Services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may limit your ability to use our Services.

6. Disclosure of Information

We do not sell personal information. We may share your personal information with:

• Service Providers and Partners: who assist us in delivering our Services (e.g., payment processors, hosting providers, email services)
• Legal and Regulatory Authorities: if required by law, court order, or lawful request
• Business Transfers: in connection with a merger, acquisition, or sale of assets, where permitted by law
• Authorized Users: If you are using BeOne through a company account, administrators or other authorized users may have access to your account-related data

All third parties are contractually obligated to protect personal information in a manner consistent with this policy and applicable privacy laws.

7. Cookies and Tracking Technologies

Our website and platform use cookies and similar technologies to:

• Recognize returning users
• Track website performance
• Store user preferences
• Analyze trends and usage

You can control or disable cookies through your browser settings. Note that disabling cookies may limit functionality of the site or platform.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This may include retention to:

• Maintain business and financial records
• Resolve disputes
• Enforce our agreements
• Comply with regulatory obligations

When data is no longer required, it will be securely deleted or anonymized.

9. Data Security

We employ administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or loss, including:

• Encrypted data transmission (SSL/TLS)
• Access controls and authentication
• Firewalls and intrusion detection
• Staff training and confidentiality agreements

Despite our efforts, no system can guarantee 100% security. Users are responsible for safeguarding passwords and access credentials.

10. International Transfers

While our company is based in Canada, we may use service providers located outside of Alberta or Canada. As such, your information may be processed or stored in other jurisdictions, where laws regarding data protection may differ.

In such cases, we ensure appropriate protections are in place in accordance with Canadian privacy standards.

12. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the Province of Alberta, Canada, and the applicable federal laws of Canada, including the Personal Information Protection Act (Alberta) (“PIPA”) and the Personal Information Protection and Electronic Documents Act (“PIPEDA”).

Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the Province of Alberta, located in Calgary, Alberta, Canada.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we do, we will revise the “Last Updated” date above.

If changes are material, we will provide additional notice (e.g., via email or platform notification).

Your continued use of our Services after changes to the policy constitutes your acceptance of the revised terms.